Shipping Policy
Last Updated: [12/06/2026]
At Vanamrit – Pure Himalayan Elixir, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy to understand how we process and ship your purchases.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.
2. Shipping Coverage
We currently ship across India. Delivery availability may vary depending on your location and courier service coverage.
3. Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Tier 2 & Tier 3 Cities: 4–7 business days
- Remote & Rural Areas: 5–10 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other factors beyond our control.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Vanamrit may offer free shipping on selected orders, products, or promotional campaigns.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email, SMS, or WhatsApp (if available), allowing you to track your shipment’s progress.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Vanamrit shall not be responsible for:
- Delays caused by incorrect addresses
- Failed deliveries due to inaccurate contact information
- Additional shipping charges resulting from incorrect delivery details
7. Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit:
- Contact us within 48 hours of delivery (or expected delivery date).
- Provide your order number and supporting photographs (for damaged products).
- We will investigate the issue and provide a suitable resolution, which may include a replacement or refund.
8. Delivery Attempts
Our courier partners may make multiple delivery attempts. If the package remains undelivered due to customer unavailability, the shipment may be returned to us. Additional shipping charges may apply for re-dispatching the order.
9. Delays Beyond Our Control
Vanamrit is not liable for delays caused by:
- Natural disasters
- Extreme weather conditions
- Strikes or transportation disruptions
- Government restrictions
- Courier partner operational issues
However, we will make reasonable efforts to keep customers informed about any significant delays.
9. Contact Us
For any payment-related queries or concerns, please contact:
Vanamrit – Pure Himalayan Elixir
Email: vanamrit.info@gmail.com
Phone: 7807001744
Business Address:Akanksha marwah,House no. 52, ward no. 2, main bazaar,Hamirpur,H.P 177001
